Why do you list your sizes as DD/E and DDD/F?

The difference is truly in the name…DD or DDD are the US standard; E and F are used more internationally. As our range continues with a G cup, for example, we’ll call it just that, a “G.”

Can prices vary between stores and the website?

While rare, prices may vary between our website & our stores. Due to differences in promotions and sales, we are unable to price match.

Fit & Sizing

Need help determining your bra size? You can measure yourself while watching our How To Measure Video (Link on website). You can also visit your local store for a bra fitting (no appointment needed). Visit our Store Locator (link on website) to find a store near you.

Our bra sizes range from 30A to 44DD; however, we are not able to offer all bra styles in all sizes.

When shopping our bras, we recommend using the available Filters to narrow to your desired size.

How long should my bra last?

The fit of your Victoria's Secret bras, not their age, should determine whether or not they stay in your drawer. Some simple "TLC" (Tender Lingerie Care) goes a long way in helping them last a long time:

Let each of your bras rest; one day on, a day or two off will let the elastic in your Band and Straps last longer.

Slow down the Spin. While hand washing is ideal, we've designed our bras for those on the go. Just keep in mind that the gentler cycle, the better…with little to no spin. For extra protection, place each bra in a lingerie bag—clasped in the back to avoid snagging. (P.S. You should keep them clasped in your drawer, too, for the same reason.)

Ditch the dryer. Even if your bras are protected inside a lingerie bag, the heat will break down any elastics and can cause dimpling in your padding. We suggest that you shape and lay your bras flat or hang them (not by the Straps, but either over a shower rod or clipped upside down from the Band) to dry. Ban the bleach. The elastic in your Band and Straps simply can't stand up to the effects of chlorine bleach. (A hydrogen peroxide-based alternative is better.)

Be sure you're wearing your Perfect Fit. A poor fitting bra can wear out very quickly, allowing Straps to stretch and the underwire to become exposed. That's why we recommend a fitting every six months—or with any significant change in your body. (Remember: your Band should provide 80% of your bra's support through a snug, comfortable fit. If that's no longer true, it's time to shop with us!)

Bras

there’s more to them than meets the eye. Sure, they all provide coverage and support, but each is designed for a specific purpose and degree of both.

Depending on the occasion, you’ll go for a specific style, and depending on the style, you’ll have a certain fit. And no matter the bra, there’s a specific way to care for it. It may seem like a lot, but with a little explanation, bra basics will seem like no-brainers! Let’s get to it.

What are the Parts of a Bra?

Every bra is built uniquely but for the most part has seven components that remain consistent: straps, cups, center gore, underwire, wings, hook and eye, and band. Knowing these features and benefits are helpful when determining which bra is for you. Here’s a quick glossary for reference:

Straps - the supportive elastics attached to the cups, worn over the shoulders, that keep the cups smooth against your skin.

Cups - the parts of the bra directly over your breasts, that offer shaping, coverage, and support.

Center Gore - the part of the bra at the center front that connects the cups.

Underwire - the supportive wire following the lower curve of the cups.

Wings - the fabric areas of the bra that offer coverage and smoothing on the sides of your body, under your arms.

Band - the fabric-encased elastic surrounding the rib cage, keeping the bra in place and providing 80% of its support. 

Hook and Eye - the hardware connecting each side of the band, keeping it closed and secure while allowing for fit adjustments (tighter or looser).

What Bra Styles Are There?

The bra we pick often depends on our outfit of the day (or night). Luckily, there are many silhouettes to choose from, all with different levels of support. See below for common Victoria’s Secret styles and their fit:

Full Coverage Bra - offering complete coverage, comfort, & maximum support, this style has a traditional bra look. ​​​

Demi Bra - this style has more moderate coverage and neckline, offering an open decolletage with medium support. 

Plunge Bra - includes a very deep center gore. This style can come with any sort of coverage, though it’s dependent on the depth of the plunge.

Wireless Bra - all about comfort, this style has light support with no wires—just a flexible, natural fit.

Sports Bra - made for physical activity, this style provides low to high support and is offered in various styles and sizes (alpha or band and cup).

Strapless Bra - sometimes referred to as multi-way, these are perfect for special occasions and usually come with removable and convertible straps. This style is offered in all degrees of coverage, comes with or without wires, and can be worn five ways: strapless, one-strap, cross-back, halter, and classic.

Bralette - a less structured bra without wires or a stabilized gore. These are offered in alpha sizing and multiple shapes (long-line, triangle, scoop, etc.).

Unlined Bra - a style without lining that offers the most natural shape with light support.

Push-Up Bra - a lining level that pushes tissue in and up, ranging across many different silhouettes. We offer five levels of padding: subtle, moderate, dramatic, extreme, and adds-two-cup.

Which Bras Are Best for Daily Wear?

There’s no right or wrong answer to this—everyone’s idea of comfort varies. Our advice is to wear whatever makes you feel most confident and supported. Whether it’s a sexy Bombshell Bra that flatters your shape or an ultra-soft bralette perfect for lounging, choose the one that makes you feel beautiful.

How Many Bras Should I Own?

Knowing all the above, two things are possible: 1) you could get carried away while shopping, or 2) you could feel overwhelmed with all the choices.  We’ll simplify it for you—the short answer to this question is at least three.

How Do I Care For My Bras?

At Victoria’s Secret, we live by the motto “One to wash, one to wear, one to spare.” For context, this means you’ll always have one on, one waiting in your intimates drawer for tomorrow, and one getting refreshed in the laundry. In general, this method exists to encourage rotation of the bras in your collection and, ultimately, maximize their life. Bras need TLC, too (“tender lingerie care,” that is).

One to Wash

While hand washing is most ideal, just know that the gentler the cycle, the better, and with little to no spin. (If you happen to have them, lingerie bags are great for extra protection—make sure you clasp your bras to prevent snagging.)

When drying:

Dryer heat can break down bra elastic and cause dimpling in the padding. We recommend placing them over a drying rack or shower curtain rod, which will help to evenly distribute the weight. A second option is to let your bra lay flat to dry, shaping the way you want it beforehand. A third is to clip it to a clothesline by the band on either side of the cups. While hanging upside-down, the water can drain out of the padding, rather than straining the straps from water weight.

One to Wear 

As long as you’re wearing the right fit, there’s nothing more to discuss. As a reminder, the right fit means that the straps don’t fall off or dig into your shoulders, your cups cover your breasts without any spillage or gapping, and your band is comfortably snug around your bust.

One to Spare

Having a bra to “spare” is simply a matter of rest. Because the band is made of elastic, it will eventually break down over time (even if you’re taking care of it perfectly). With that said, your bra needs at least a full day to recover from being stretched out. After that point, it’ll be revived and ready to go.

And There You Have It

There’s a lot to know where bras are concerned (and there’s always more to learn)—but with something so intimate and essential, knowledge is key. Hopefully this gives you a little more insight regarding the bras that are out there, how they fit, and how to care for them. If you need more info, check out the other self-service tools and posts on our site.

Please allow 30 business operating days for your return to be received and processed. We will send you an email when your package arrives at our Return Center for verification and refund processing. Exchanges are not possible at this time. Instead, you can return the unwanted item(s) and order new items separately.

Original shipping and handling fees are not refundable. Offers are subject to adjustment due to returns, and cancellations.

For further enquiries about returns. Please email us at cs@victoriassecretbeauty.com.my

Received your item but realise that the size doesn't fit, faulty, defective or delivered incorrectly? Don't worry we got you covered! Victoria's Secret is committed to ensuring you are completely happy with your lingerie purchase. Do return the bra item(s) in their original conditions with original tags within 14 business days of parcel received date.

Clearance/discounted priced items are not eligible for returns or exchanges.Any return or replacement can only be processed once per order.

Please ensure to download and fill in the return request form for all returned items.Click here to download our return form. Please email us the return form at cs@victoriassecretbeauty.com.my

Online purchases can only be returned online. Please allow 30 business operating days for your return to be received and processed. 'Stores are not able to accept returns for online purchases.

Return for an exchange is only eligible for a different size/color under the same category/style. Exchanging for a different product is not allowed.

For an online exchange, we will inspect and notify you once we have received your returned item. You will be notified via email on the status of your exchange after receipt and inspection of the item at our warehouse. For refund request, if your return is approved, we will issue e-voucher to your register email address to make a new purchase. Please note shipping fees may be applicable to your exchanged product shipment if free shipping thresholds are not met. If you have any further questions on how to return your item to us, contact us via customer service email.

Please note we do not refund any shipping costs applied to your original order should you choose to make a partial or full return.

PLEASE NOTE: All returns must be made in the country of original purchase. For purchases on Victoria's Secret Online store, we only provide refund in e-voucher to be used for repurchases from our Victoria's Secret Online store. Kindly note promo discount that has been applied would not be refunded. For hygiene reasons, strictly no refunds or exchanges on any panties

For further enquiries about returns. Please email us at cs@victoriassecretbeauty.com.my

VALIRAM GROUP RESERVES THE RIGHTS TO AMEND AND/OR VARY ANY TERMS FROM TIME TO TIME WITHOUT PRIOR NOTICE.

Here's the quick bra return policy checklist for your reference:

• Have you downloaded, filled in and emailed us the return form?
• Customer service support will liaise with you via email after receiving your return form attachement. Please do not post any faulty or incorrect items back to us before you have been advised by our customer care team. Liaise with customer service team on your preferred date for us to pick up.
• Is the item stated is still within the time period (14 days from purchase date) ?
• All the tags shoud be intact and attached to the item.
• Items must be unwashed, unworn, and otherwise in its original condition.
• Items should be packed neatly and securely attached together with the return form and label.
• Your item is ready to be returned!

Our customer service support will get in touch with you with the return label once validating the return form emailed to us.

Pack your return items, and simply paste the return label onto the package.

Liaise with customer service team on your preferred date for us to pick up.

Lastly, our customer service support will reach out to you via email once we have received your return item(s) at the warehouse.

PLEASE NOTE: We do our best to accept all returns. However, we are unable to accept returned bra item(s) which have been worn, washed, or have had labels and tags removed. Any non-qualified and non-conforming returns will be rejected. You will be billed for the return shipping cost if you want the item(s) sent back to you wherein you shall provide written confirmation to us within 5 days upon notification by us. Otherwise, the item(s) will be disposed of and you shall have no further claims against us.

You can track your return using the return tracking number provided on the printed label. Please allow up to 14 business days for your items to be delivered to our Return Center.

For purchases online, we only allow refund by issuing e-giftcard that to be used for repurchases from our Victoria's Secret online store and for any items, excluding e-gift card.

E-giftcard will be processed within 5-7 working days (excluding weekends and public holidays) from the date we receive the returned bra item(s) at our warehouse. The e-giftcard will have a 1 year validity period from the date of issuance and one time use only for single transaction.

We endeavour to process all return enquiries as soon as possible and you will receive a confirmation email from our customer service support as soon as we have processed your refund.Any return or replacement can only be processed once per order.

Customer service support will contact you via email after receiving your return form. Liaise with customer service team on your preferred date for us to pick up. You will be notified via email on the status of your exchange after receipt and inspection of the item at our warehouse.

Stores are not able to accept returns for online purchases. Items purchased at a Victoria's Secret store must be returned or exchanged in a store located in the original country of purchase. Be sure to bring your original receipt to a store located in the original country of purchase.

Victoria's Secret is committed to ensuring you are completely happy with your lingerie purchase. If for any reason you are unhappy with your ordered bra item(s) due to damaged or faulty goods or incorrect supply of order, do return the bra item(s) in their original conditions with original tags within 14 business days of the parcel received date. Clearance priced items are not eligible for returns or exchanges.

Please note: For purchases on Victoria's Secret Online store, we only allow refund in e-gift card to be used for repurchases from our Victoria's Secret Online store. Kindly note promo discount that has been applied would not be refunded. For hygiene reasons, strictly no refunds or exchanges on any panties.

We are also unable to accept returned bra item(s) which have been worn, washed, or have had labels and tags removed. Any non-qualified and non-conforming returns will be rejected. You will be billed for the return shipping cost if you want the item(s) sent back to you. Otherwise, the item(s) will be disposed of.

Problem With Your Order

Please email us at cs@victoriassecretbeauty.com.my